You can set up any number of users to manage and interact with your display network. You can also assign different levels of privileges, or capabilities, to each of the users to give companies the ability to control what users can and cannot do using the software. The capabilities are assigned through the User Role feature.
A user can change or update the information in their own profile with the exception of the user roles they are assigned. Only a User Administrator can change or assign user roles as well as add new users, modify the profile for another user, or delete a user.
About the Users Page
The Users page lets you view a list of all existing users for a specific company, find a specific user, open the User Profile page, and add a new user.
All existing users are displayed as a list in table format and, by default, are sorted alphabetically in ascending order by User Name. This view is useful if you have a lot of users and you want to scan the list for a particular user name.
The Users page is accessible from the Company tab > Users.
About User Roles
User roles define a user’s responsibilities within the software – what a user can and cannot do. The software includes the following user roles:
- Alert Administrator
- Billing Administrator
- Content Administrator
- Content Approver
- Content Editor
- Display Administrator
- PNO Administrator
- User Administrator
A user can be assigned any one or combination of the user roles available.
Client companies of a Reseller or Network Operator will have the same user roles available to them as the Reseller or Network Operator has. For example, if the Billing Administrator user role is not active, or enabled, for the Reseller or Network Operator it will not be available to be assigned to any of the Reseller or Network Operator’s client companies.
Each role is allowed to perform a specific set of tasks, or capabilities, which are pre-assigned to each role. For example, the User Administrator role is the only role with the ability to add new users, assign user roles, modify a user profile for another user, and delete users.
Certain user roles have automated email notification messages associated with them. A user will only receive the associated email notification(s) if they have been set up to receive Monitoring Email. For more information about setting up a user to receive monitoring email, click here.
Overview of User Roles and Capabilities
An overview of the user roles available and the capabilities and email notification messages associated with each is provided below.
| Roles | Capabilities | Email Notification Messages |
|---|---|---|
| Alert Administrator | Can create, send, and delete Alert notification messages | None |
| Billing Administrator | Can view the details for existing Appliances Can modify the subscription status for all existing Appliances | None |
| Content Administrator | Can add, edit, and delete all custom content (e.g., Bulletins, Play Lists) Can reject or approve custom content that is designated as "Ready" for review/approval Can view and manage available Placeholders and assign Play Lists to Placeholders Can assign Content Editors and Content Approvers to specific Bulletins and Play Lists Can change the Presentation assigned to an Appliance | Notification requesting approval of content - sent for both Play Lists and Bulletins Notification of content rejection - sent for both Play Lists and Bulletins |
| Content Approver | Can review and approve or reject specific custom content designated for their review/approval - that content for which they have been designated Approver | Notification requesting the review and approval of content - sent for both Play Lists and Bulletins to which they have been assigned Approver |
| Content Editor | Can create new custom content (e.g., Bulletins, Play Lists) Can review and edit specific custom content designated for their review/approval - that content for which they have been assigned as Editor | Notification of content rejection - sent for both Play Lists and Bulletins and only for those to which they have been assigned Editor |
| Display Administrator | Can view and edit the settings for existing Appliances and their associated displays Can add Appliances and displays to their display network Can add displays to an Appliance Can change the Presentation assigned to an Appliance | Notification of a potential failure (a warning) or of an actual failure of an Appliance Notification of a recovery from either a potential or actual failure of an Appliance |
| PNO Administrator | Can view and edit the company information for their company and the companies within their network Can edit the Network Settings for a company within their network Can delete companies within their network | None |
| User Administrator | Can add, edit, or delete users and assign roles to users Can modify the company information for their company and the companies within their networkCan delete copmpanies within their network | None |